Our Offerings
Our Platform
Intelliverse's Open Network (ION) is a cloud based Telephony application platform developed by Intelliverse Labs. The Infrastructure is built for high-volume and low-latency so you can scale fast while maintaining fidelity. Customers also connect their software to ION programmatically to make and receive phone calls, perform other telephony functions using its web service APIs.
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IntelliDialer
A Sales Dialer for Salesforce CRM that enables you to have more meaningful conversations.
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Email Tracker Software
An Email Tracker that provides real-time notifications to track when emails are opened and know their location for sending timely follow-ups.
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IntelliVoice
A cloud Voice Messaging System integrated with Hosted PBX and SIP trunking to improve the productivity of your sales teams and maximize savings.
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Intelliblast
Empower your business to connect with millions at once through outbound call blast, voicemail blast and text blast.
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Contact Center Solution
A Contact Center solution that blends easily with your existing workflows and operations to ensure an exceptional customer experience.
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Great Answering Service
Support your callers with a Live Answering Service that not only answer calls but also responds to their needs with the help of a Virtual Receptionist.
Learn MoreMaster Contact Center Management with Our Beginner’s Guide!
Are you new to managing a contact center or looking to enhance your skills? Our comprehensive Beginner's Guide to Contact Center Management provides everything you need to succeed in today’s fast-paced, customer-driven environment.
This guide explores the differences between call centers and contact centers, offering insights into the key responsibilities of a contact center manager. You'll discover how to set up a contact center with the right tools and software, track the most important performance metrics, and manage your workforce effectively, including remote teams. The guide also delves into best practices for enhancing customer experience and satisfaction, as well as the growing role of AI and other emerging technologies in modern contact centers.
Get ready to lead your team to success and improve your operations with actionable strategies and expert advice.
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