A sales team can achieve its target only when it has sufficient leads to contact. When they have to achieve the numbers through cold calling, there is always a scope for most of the calls ending up at voicemails going unanswered or being abandoned. It has been estimated that, on average, sales reps make 52 […]
Category: CRM
How CRM has evolved in the last 35 years (Infographic)
It’s pretty interesting to note how CRM has evolved from 1980’s to the present day form with all its sophisticated features. The evolution of CRM is also interesting from the stand point how business operations and requirements have changed over the years. The journey of the CRM and its gradual sophistication implies the evolution of […]