A sales team can achieve its target only when it has sufficient leads to contact. When they have to achieve the numbers through cold calling, there is always a scope for most of the calls ending up at voicemails going unanswered or being abandoned. It has been estimated that, on average, sales reps make 52 calls a day, and 15% of their time is spent leaving voicemails. Even though sales personnel undergo intensive training, they may get demotivated if they are unable to find the…Continue Reading “Three ways a sales dialer can help in closing more deals”

CRM

It’s pretty interesting to note how CRM has evolved from 1980’s to the present day form with all its sophisticated features. The evolution of CRM is also interesting from the stand point how business operations and requirements have changed over the years. The journey of the CRM and its gradual sophistication implies the evolution of customer communication as well. Along with all these information, this infographic depicts revealing statistics regarding the impact of CRM on business and its usage patterns. Overall, this infographic will give…Continue Reading “How CRM has evolved in the last 35 years (Infographic)”