ALPHARETTA, GA – September 8, 2015 – Intelliverse, a global leader in sales accelerated solutions that work to create qualified prospects and faster revenue generation, announces the addition of new inbound features to improve the proper handling and answer rates for incoming calls, which are one of the top sources of qualified leads.
A recent study found that 68% of marketers are unable to trace inbound calls in their marketing automation and CRM systems. Therefore, marketers and sales teams are provided with an incomplete picture of the customer journey when analyzing call data. Intelliverse’s new inbound features ensure that sales managers are now able to easily track, measure and improve sales team performance since caller information is automatically and accurately logged in the same way and place as outbound calls.
“Our goal is to help sales organizations do their jobs more effectively, and our new inbound offering closes the loop on the sales process to ensure that all inbound calls are immediately handled, giving sales teams the highest probability to close,” said Sean Gordon, CEO of Intelliverse. “Our inbound features help sales organizations further accelerate sales performance by increasing the response time, visibility and tracking of inbound leads, thus shortening the sales cycle and making it a must have for any sales organization.”
Intelliverse’s new inbound features allow salespeople to route inbound calls, along with all of the caller info, to the appropriate sales team. Upon receiving or transferring a call, a pop up immediately appears on the screen with relevant lead source info, which enables the salesperson to have a meaningful and productive sales conversation.
For more information about Intelliverse’s inbound features, visit the website.
Intelliverse is a global cloud communications company specializing in solutions that help businesses and customers connect. With solutions that address all areas of business communications, including social media, inside sales, lead generation / appointment setting, conferencing, and contact center solutions, Intelliverse has been delivering reliable, scalable and flexible services for close to three decades. By constantly exploring innovative technologies, Intelliverse continues to stay relevant and focused on its customers. For more information, visit www.intelliverse.com.Return To News Room