Gain powerful insights via multiple communication channels with our IVR, ACD and VoIP integrated Contact Center Solutions.

Automate and personlize your customer experiences with our Contact Center Solutions

IVR | ACD | VoIP

Your customers expect you to communicate across various channels like emails, phone and video calls. Intelliverse Contact Center Solutions enables you to interact with your customers through multichannel integration with cloud-based IVR, ACD and VoIP services. Our software collects data and compiles it into a single customer profile so that you can manage your inbound calls accurately to enhance customer experiences.

Maximize Your Resources

This feature facilitates offload non-revenue generating calls and allows live resources optimized for accessing services customized to suit your business requirements and sales-related activities.

Customized Reporting

Get personalized, on-demand Customer Self Service 24/7. Through Account Info Line, access account balances, due dates, and payment information. Location Service guides transfer callers to the desired location.

Improved Reachability

Notify your customers of information that requires immediate action. Our Contact Center services automate business processes, enabling you to remind your customers of upcoming appointments or pay dues.

Flexible & Integrated Capabilities

Meet the expectations of your customers much faster through our cloud-based Contact Center Solutions. Customers can easily access feature sets such as music/message on hold, call recordings, robust real-time reporting, etc.